Get Empowered: How IT can increase your customer satisfaction and retention

In the digital world, the power is with the customer. Customers are expecting more immediate customer service and support. IT can drive the productivity of responding to their needs by integrating...

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Is the IT budget well spent in your organisation?

Most business budgets and expenses operate on a cost-benefit basis. If a budget for a new office is allocated then a shiny new office is expected. But what about IT? Do we really know what we get...

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Cloud Outages: Review your Business-Critical Hosting

The high-profile Amazon Web Services outage during last year's Sydney Storm serves as a good reminder of the importance of managed services.

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