IT as a Service – what does it mean?

Imagine a business world where there were no IT assets in your organisation: no servers, no data storage, no cooling, no power backup solutions, nothing but individual user devices (your choice,...

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Get Empowered: How IT can increase your customer satisfaction and retention

In the digital world, the power is with the customer. Customers are expecting more immediate customer service and support. IT can drive the productivity of responding to their needs by integrating...

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Top 10 technology innovations of 2017

This year can be marked as a turning point in our adoption of new technology. We are now moving from technology “buzzwords” into tangible applications of these much spoken about technologies.

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Cloud Outages: Review your Business-Critical Hosting

The high-profile Amazon Web Services outage during last year's Sydney Storm serves as a good reminder of the importance of managed services.

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